Consumerize the Employee Service Experience
WATCH THE VIDEOProvide Employees Quick and Easy Access to the HR Services They Need While Making HR More Efficient
Today’s workforce expects consumer‑grade service experiences. With ServiceNow, you can make it easy for employees to be employees by providing fast, personalized, and ever‑improving levels of service, even for workflows that span beyond HR. Employee productivity and satisfaction will rise, and so will HR’s reputation.
How to Consumerize the Employee Service Experience
-
1Provide Instant
Answers To QuestionsReduce HR case load by providing employees self-service access to HR information. -
2Allow Employees To
Request Any HR ServiceMake it easy for employees to quickly make requests and get help. -
3Automatically Route
Cases To The Right PeopleImprove efficiency, accuracy, and time to resolution by automatically routing cases to subject matter experts. -
4Orchestrate Action Across
Multiple DepartmentsAutomate workflows across departments to improve complex processes, such as employee onboarding. -
5Provide A Consumer-Like
Service ExperienceMeet the expectations of a modern workforce with a personalized service experience, available anytime, on any device.
Explore More
-
ANALYST REPORT
Modernizing HR Service Delivery for the Digital Workforce
The definitive guide to getting started and implementing HR Service Delivery now.
Get Report -
INFOGRAPHIC
Is Your Office Draining Employee Productivity?
See how ServiceNow HR Service Management can change the way you work.
View Now -
Analyst Study
Reap Benefits of ServiceNow HR Service Management
How a $4 billion Healthcare Provider Saves $9 million by Consumerizing the Employee Service Experience
Get Study
Work at lightspeed
Every employee, customer, and machine can make requests on a single cloud platform. Every department working on tasks can assign and prioritize, collaborate, get down to root cause issues, gain real-time insights, and drive to action.
Get Started Today
